Does my web designer need to be local?
No. Design, revisions, launch, and support all happen remotely, and the finished site is identical either way. A local designer can show up to photograph your business, which is genuinely useful, but it is not worth choosing a weaker builder over. Judge the work and the terms, not the driving distance.
How much should a website cost?
Honestly, it depends on what it has to do — a clean site that makes the phone ring is a very different build from one taking bookings and payments. What should not vary is being told the number before you commit. We quote the full cost up front, including what you pay monthly afterward, and we do not start work until you have both figures in hand.
How long does it take to build a website?
Most sites take a few weeks from first conversation to launch. The part that usually sets the pace is not us — it is getting content, photos, and answers back from you. If you have those ready it moves quickly, and if you do not, we will help you get them rather than let the project sit.
Do I own my website?
Yes — the domain, the content, and the site, registered in your name. If you ever want to leave we hand it over. Ask every designer you talk to this question, because a surprising number of arrangements are structured so that leaving means starting from zero, and you will not find that out until you try.
Can I update the site myself?
Yes, and you can also just send us the change. Most owners find the second option easier for small edits like hours, prices, or a new photo, which is what most edits actually are. Either way, the ability is yours and it is not held hostage.
What if I already have a website?
Then the first question is whether it needs replacing at all. If it is reasonably fast, editable, and not fighting you structurally, you may be better off fixing what you have and putting the money into SEO instead. We will tell you honestly which situation you are in, including when the answer costs us the bigger job.
Will a new website help me rank on Google?
It helps, but on its own it is not enough. A well-built site fixes the technical half — speed, structure, and pages that actually match what people type. Getting into the map pack also takes your Google Business Profile, reviews, and consistent listings across the web. Anyone selling you a site as an SEO solution is skipping the half that usually matters more.
What is wrong with website builders like Wix or Squarespace?
Nothing, for some businesses — and if one is working for you, keep it. The trade-offs show up at the edges: they carry a lot of code you never use, which slows the site on phones, and they get awkward when you need something the platform did not anticipate. If your site is simple and it loads fast, that is a reasonable place to be.
What happens after the site launches?
Hosting, updates, security patches, and edits when you need them, on a care plan starting at $99/month. This is the question worth asking every designer you talk to, because the most common bad outcome we get called to fix is not an ugly site. It is a fine site nobody has been able to touch in two years.
Do you do more than websites?
Yes. Local SEO, Google Business Profile management, review systems, AI chatbots, and custom apps when a business runs on something a website cannot do — ordering, kitchen operations, inventory, bookings. We built those for our own businesses first, which is why we are comfortable building them for yours.
Where are you based, and do you take clients elsewhere?
We are based in Tennessee and a good deal of our work is here, but we build for clients anywhere. Nothing about the process changes with geography.
What do you need from me to get started?
A conversation about what the site is for, and then content — what you do, photos if you have them, and your hours and contact details. If photos are the sticking point, say so early. It is the single most common reason a website project stalls, and it is a solvable problem.